Ralf Wolter, Koen V. Hindriks, Dalya Samur, Catholijn M. Jonker (2020), A Study on Automated Receptionists in a Real-World Scenario, Yves Demazeau, Tom Holvoet, Juan M. Corchado, Stefania Costantini (Eds.), In Advances in Practical Applications of Agents, Multi-Agent Systems, and Trustworthiness. The PAAMS Collection - 18th International Conference, PAAMS 2020, Proceedings p.340-352, Springer Open.

Mike E.U. Ligthart, Mark Neerincx, Koen Hindriks (2020), Design patterns for an interactive storytelling robot to support children's engagement and agency, In HRI 2020 p.409-418, Association for Computing Machinery (ACM).

Roel Boumans, Fokke van Meulen, William van Aalst, Joyce Albers, Marèse Janssen, Marieke Peters-Kop, Getty Huisman- de Waal, Alexandra van de Poll, Koen Hindriks, Mark Neerincx, Marcel Olde Rikkert (2020), Quality of Care Perceived by Older Patients and Caregivers in Integrated Care Pathways With Interviewing Assistance From a Social Robot: Noninferiority Randomized Controlled Trial, In Journal of Medical Internet Research Volume 22 p.1-13.

Vincent J. Koeman, Louise A. Dennis, Matt Webster, Michael Fisher, Koen Hindriks (2020), The “why did you do that?” button: Answering why-questions for end users of robotic systems, Louise A. Dennis, Rafael H. Bordini, Yves Lespérance (Eds.), In Engineering Multi-Agent Systems - 7th International Workshop, EMAS 2019, Revised Selected Papers p.152-172, Springer.

Roel Boumans, Fokke van Meulen, Koen Hindriks, Mark Neerincx, Marcel Olde Rikkert (2019), A Feasibility Study of a Social Robot Collecting Patient Reported Outcome Measurements from Older Adults, In International Journal of Social Robotics p.1-8.

Vincent J. Koeman, Harm J. Griffioen, Danny C. Plenge, Koen V. Hindriks (2019), Designing a Cognitive Agent Connector for Complex Environments: A Case Study with StarCraft, Viviana Mascardi, Danny Weyns, Alessandro Ricci (Eds.), In Engineering Multi-Agent Systems p.302-319, Springer.

Elie Saad, Joost Broekens, Mark Neerincx, Koen Hindriks (2019), Enthusiastic Robots make Better Contact, In IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS) p.1094-1100, IEEE.

Frank Kaptein, Joost Broekens, Koen Hindriks, Mark Neerincx (2019), Evaluating Cognitive and Affective Intelligent Agent Explanations in a Long-Term Health-Support Application for Children with Type 1 Diabetes, In 2019 8th International Conference on Affective Computing and Intelligent Interaction, ACII 2019 p.304-310, Institute of Electrical and Electronics Engineers (IEEE).

Mike Ligthart, Mark A. Neerincx, Koen V. Hindriks (2019), Getting Acquainted for a Long-Term Child-Robot Interaction, Miguel A. Salichs, Shuzhi Sam Ge, Emilia Ivanova Barakova, John-John Cabibihan, Alan R. Wagner, Álvaro Castro-González, Hongsheng He (Eds.), In Social Robotics - 11th International Conference, ICSR 2019, Proceedings p.423-433, Springer.

Vincent Koeman, Koen Hindriks, Jonathan Gratch, Catholijn Jonker (2019), Recognising and explaining bidding strategies in negotiation support systems, In 18th International Conference on Autonomous Agents and Multiagent Systems, AAMAS 2019 Volume 4 p.2063-2065, International Foundation for Autonomous Agents and Multiagent Systems (IFAAMAS).